About Us

Information Orillia is here to help!

Don’t know where to go?

We’ll help you find the resources you need to succeed!

Who Are We?

Information Orillia is a registered non-profit organization that has been operating since 1969.

Our Mission

To connect people to the resources and services they need when they need them! 

Our Vision

To enhance community wellbeing by boldly advocating with our clients and by successfully connecting them with essential information and social services!

Our Values

Meaningful Participation 

We believe that active and purposeful participation in our community and in the lives of those who reach out to us is how we will help others succeed.


Information Orillia believes collaboration with community partners strengthens and improves our work and helps others succeed.

Respect and Dignity 

Information Orillia is a Community Safe Place where everyone is respected, regardless of race, gender, age, or creed.

Innovation and Relevance 

Staying at the forefront of community change is the best way to engage people in their communities and succeed in our outreach initiatives.  


 Information Orillia strives to eliminate barriers and allow everyone to access the services they need or the activities they want to participate in to create a successful life.

Community Empowerment 

We believe in community. Community means working together, striving towards a common goal, and helping those in need.  

Our Guiding Princples

Financial Sustainability

Minimizing risk, improving financial stability, and providing security for our clients drives our financial planning and outreach initiatives.

Community Empowerment 

Information Orillia strives to connect and empower the community in a network of willing support systems and acts as a signpost organization, directing people to the resources they need.

Measurable Impact 

Success is measured by the impact we have on the community, the money returned to the community, and the individuals who have found a place in our community for themselves.


Information Orillia provides an environment where all clients, staff, and volunteers are treated equally and receive the resources they need regardless of economic status, race, gender, creed, or age. 

Adapting to Needs

Staying at the forefront of community change and maintaining organizational relevance helps us improve the services we offer and the references we provide.

Accountability, Diligence, and Transparency

As a community partner and service provider accountability keeps us and our community on track, diligence helps us help you, and transparency keeps you in the know!

Land Acknowledgement

Information Orillia serves the City of Orillia and the surrounding townships of Ramara, Severn, and Oro-Medonte, as well as the independent Rama (or Mnjikaning) Reserve occupied by the Chippewas of Rama First Nation, one of the Williams Treaties First Nations. We wish to respectfully acknowledge the long and enduring presence and stewardship of Indigenous peoples in Canada and on our region’s lands. 

Information Orillia is located on the traditional territory of the Anishinaabeg. The Anisinaabeg include the Ojibwe, Odawa, and Potawatomi nations, collectively known as the Three Fires Confederacy. In acknowledging that we occupy colonized Indigenous territories, we accept our collective responsibility to recognize our colonial histories as well as their present-day manifestations in order to honor, protect, and sustain this land and its peoples.